4. Re-interview the contractor after talking with previous customers. There are always two sides to every story. If someone you interviews was less than enthusiastic, give the contractor a chance to tell you his/her side of the story. If there was a real problem, you can find out how the contractor communicates with you about it and how he/she handled the problem.
5. Compare notes and come up with a short list. Carefully review all of your notes, estimates or quotes, thoughts and reactions to the contractors. There might be some you already know you don’t want to hire. Eliminate them from consideration. Can you communicate effectively? Is the pricing acceptable? Are their references strong? Do you have a similar vision of how the project will go? You will probably get your list down to two to five or six possible contractors you would consider hiring.
6. Check out every contractor on your short list. Conduct a background check on each person. Check on current valid licenses and certifications. Check with the local courts and the Better Business Bureau about any complaints or lawsuits brought against a contractor and how they were resolved. Check for current insurance, both liability and workers’ compensation.
7. Choose your contractor. Review all of your notes and information and compare all quotes again. Be sure you feel comfortable discussing the job with the individual and you feel comfortable having the contractor and a work crew s/he chooses in your home. Look for the best person for your project in terms of four essential factors: (1) quality, (2) price, (3) capability and (4) experience with the kind of project you are planning.
These seven steps will move you through the critical aspects of identifying, evaluating, and interviewing local contractors. These seven steps to hiring a remodeling contractor will help you hire the right person for the job.
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